Support
How can we help?
What to include
- The app version (Settings › Navigator, or the App Store page)
- Your device model and iOS or iPadOS version
- What you were doing, what you expected, and what happened
- A screenshot if something looks wrong
Navigator has no accounts, so we never need your password or a login. Please don't send personal or confidential project details.
Common questions
AI feedback isn't appearing. AI features are off until you allow them. Turn them on in Portfolio, under AI and privacy. When they're off, gates are scored by a simpler offline check.
Voice rehearsal can't hear me. Allow Microphone and Speech Recognition for Navigator in the iOS Settings app. You can always type your reply instead.
I want to start over. Use “Reset all progress” at the bottom of Portfolio. This erases your progress on this device.
Moving to a new device. Progress is stored only on the device you use. It is not synced between devices.
Purchases and refunds
Navigator is a one-time purchase on the App Store, handled by Apple. To request a refund, use reportaproblem.apple.com.
Privacy requests
See Privacy Choices for how to delete your data or turn off sharing.